Frequently Asked Questions
We have compiled a list of frequently asked questions to help you better understand our company, our capabilities, and our products and services.
Does the company accept OEM/ODM orders?
The company accepts OEM/ODM orders and can customize product appearance, specifications, packaging, and other features according to customer requirements.
Does the company provide samples?
The company can provide samples upon customer request, with the customer responsible for covering the sample fee and shipping costs.
How does the company calculate shipping costs?
Shipping costs are calculated based on factors such as the shipment’s volume, weight, mode of transport, and destination. Please feel free to contact us for a detailed freight quote.
How does the company ensure the safety of its goods?
The company employs professional packaging materials and reinforcement measures to ensure that goods remain safe and undamaged during transit.
How does the company arrange cargo transportation?
The company boasts a professional logistics team that can arrange sea, air, or land transportation based on customer requirements, offering door-to-door service.
What are the prices of the company’s products?
Three principles for product pricing: 1) Pricing based on area (in accordance with industry practice, any portion less than one square decimeter is billed as one square decimeter); 2) Charges determined by the type of oxide film; and 3) Discounts applied according to order quantity.
Product pricing is determined according to the product’s application characteristics: standardized products fall under the category of contract manufacturing, while products developed for research or other applications with specific functional requirements are custom‑made on a per‑customer‑solution basis.
What types of metal conversion coatings does the company primarily produce?
According to their classification, conversion coatings mainly include chemical conversion coatings, anodic oxidation coatings, functional oxidation coatings, and micro-arc oxidation coatings—four major categories comprising more than forty distinct types. For detailed information, please refer to the product page or contact customer service.
How does the company ensure product quality?
The company boasts state-of-the-art production equipment and a rigorous quality-control system. From raw-material procurement to the shipment of finished products, every stage is meticulously monitored to ensure consistent, reliable product quality.
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